Illinois Home Restore Privacy Policy
Introduction
This Privacy Policy describes how Illinois Home Restore ("Illinois Home Restore," "we," "our," or "us") collects, uses, stores, and protects information obtained through our website located at:
This Privacy Policy applies to visitors, customers, and anyone who interacts with our website, requests an estimate, communicates with us, or otherwise provides information to us.
By using our website, you acknowledge that you have read and agree to the practices described in this Privacy Policy.
Information We Collect
We may collect two categories of information.
Personal Information
Personal Information includes information that identifies or may reasonably identify you, including:
- Name
- Email address
- Telephone number
- Property address
- Mailing address
- Project details
- Photos or documents you voluntarily submit
- IP address
- Device identifiers
- Browser information
- Approximate geographic location
We collect this information when you:
- Request an estimate
- Contact us
- Submit a website form
- Schedule an appointment
- Communicate with our staff
- Subscribe to updates
- Interact with our website
Non-Personal Information
We also collect anonymous or aggregated information including:
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referral source
- Click activity
- Website performance information
This information cannot reasonably identify you personally and is used to improve our website and services.
How We Use Your Information
Illinois Home Restore may use your information to:
- Respond to inquiries
- Prepare estimates
- Schedule appointments
- Provide requested services
- Process customer communications
- Improve our website
- Analyze website performance
- Detect fraud or security issues
- Comply with legal obligations
- Communicate regarding appointments
- Send service updates
- Send marketing communications (where permitted)
Communications
By submitting a contact form or requesting information, you consent to receive communications from Illinois Home Restore by:
- Telephone
- SMS/Text Message
These communications may include:
- Appointment reminders
- Estimate follow-ups
- Project updates
- Customer support
- Requested information
You may opt out of marketing communications at any time. Standard message and data rates may apply for SMS messages.
Third-Party Service Providers
We may share information with trusted third-party providers that assist with:
- Website hosting
- Analytics
- CRM systems
- Financing applications
- Scheduling software
- Customer communication
- Marketing
- Advertising
- Payment processing (if applicable)
These providers are contractually required to safeguard your information.
We do not sell your personal information.
Cookies
Our website uses cookies and similar technologies to:
- Remember preferences
- Improve functionality
- Measure website performance
- Analyze visitor behavior
- Support advertising campaigns
Cookies may include:
- Session cookies
- Persistent cookies
- Third-party cookies
Most browsers allow you to disable cookies; however, portions of the website may not function properly if cookies are disabled.
Google Analytics & Advertising
We use Google Analytics and similar technologies to better understand how visitors use our website.
These services may collect:
- IP address
- Browser information
- Device information
- Website interactions
We may also use Google Ads and remarketing services to display advertisements based on previous visits to our website.
You can learn more or opt out by visiting Google's Privacy & Terms pages.
Data Security
Illinois Home Restore uses commercially reasonable administrative, technical, and physical safeguards to protect personal information.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain information only for as long as reasonably necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer needed, we will securely delete or anonymize it where appropriate.
Your Rights
Depending on applicable law, you may request to:
- Access your information
- Correct inaccurate information
- Delete certain information
- Restrict processing
- Object to certain processing
- Request a copy of your personal information
Requests may be submitted to:
Children's Privacy
Our website is not directed toward children under the age of 13.
We do not knowingly collect information from children.
If you believe a child has provided information to us, please contact us immediately.
Third-Party Websites
Our website may contain links to third-party websites.
Illinois Home Restore is not responsible for the privacy practices or content of third-party websites.
Business Transfers
If Illinois Home Restore is involved in a merger, acquisition, sale of assets, or similar business transaction, your information may be transferred as part of that transaction.
Updates to This Policy
We may revise this Privacy Policy from time to time.
Any changes become effective upon posting the revised Privacy Policy on this website.
The "Last Updated" date will reflect the latest revision.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
Illinois Home Restore
826 Eagle Dr
Bensenville, IL 60106
Phone: (773) 219-2667
Email: solaradmin@ilhomerestore.com
Website: https://www.ilhomerestore.com
Last Updated: 08/5/2026
